“I am really surprised how quickly my mother has settled in Vaughan Lee. Now she is receiving such good care, she is thriving in the lovely atmosphere. I do feel Vaughan Lee House should be a blue print for all
Admiration for Vaughan Lee
“I found everything and everybody superb and I know Mum is well looked after and I need not worry about her. I have nothing but admiration for Vaughan Lee.”
Save a Place for Me
“In my experience, all the staff, without exception, treat the residents with the greatest respect. Save a place for me when I need it.”
Perfect for Him
“Vaughan Lee House is perfect for him and I am sure that his late wife would be pleased to know he is so happy and well cared for. He often tells me the grub is good and you can’t fault
Loving Care
“We’d like to say a big “thank you” to you for all the kindness and loving care you’ve shown Mum over the last couple of years. It’s always been very touching and comforting to see how obviously fond Mum was
We Really Needn’t Have Worried
“When we were told that Mum had to move into a care home, we were quite concerned- would anyone else be able to look after Mum properly, etc? Well, we really needn’t have worried- you have all been so wonderful
Immaculate and Warm
“We thought Vaughan Lee the most lovely place, immaculate and warm in every way. All that we met and those that we spoke to on the telephone were friendly, helpful and understanding. Nothing was too much trouble. Your home is
Christmas
“At the Residents’ Christmas party, he expressed his contentment and good fortune to be a resident at Vaughan Lee House. In particular, he feels that the staff are kind and considerate in looking after his needs.”
Sensitivity
“Nothing I can say can express the levels of kindness, compassion and sensitivity shown to me last week. Please pass this to the hard-working staff. I hope I have managed to let you know how much I appreciated the kindness
Dad’s Big Birthday
“A very big thank you for all your efforts in helping to celebrate Dad’s big birthday. Everyone thoroughly enjoyed the time spent with you and it was very obvious how special you made the occasion for us to enjoy with